![]() I will be greatly appreciate you guys on helping me. And now I’m writing to you guys, so if there’s anything you guys recommend me doing please let me know. Me thinking it was going to work, I tried downloading battle net and it said the same damn thing, “downloading new files”. Uninstalling and reinstalling the desktop app may resolve rare launcher issues. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat. I setup my pc as new computer instead of restoring from my old windows. The Desktop Application gets stuck on Downloading New Files Disable any proxies that may interfere with the login module. HHMMSS.zip, which contains all of your log files. A zip file named BattleNetLogs- YYYY-MM-DD. After collecting your logs, press Enter to close the program. Configure your security software's exception list to allow Blizzard applications to run. Restart your computer to resolve problems caused by programs and services running in the background. Run LogGoblin.exe and wait a few minutes while your desktop app logs are gathered. If you do not receive an error code, the steps below may resolve problems in which the Desktop Application can’t download data or update game files. Restart your device and try downloading the update again. Exit any running games and close the desktop app. After that, navigate to the following path: C :\ ProgramData \ Blizzard Entertainment \. Okay so I talked to my friend who helped me build my pc and we just got frustrated and he said let just reset everything as in reinstalling windows and starting new. Close all or World of Warcraft processes in the Task Manager. ![]() I tried downloading battle net again and it got stuck on “downloading new files”. My next thing was uninstalling battle net and removed battle net agent, blizzard, etc. I was looking through YouTube for similar problem like mine, and uninstalled COD/WZ and it said waiting for others to finish download or something like that, and there was nothing downloading. Updated my wifi drivers, graphic card and nothing. Net Desktop Application gets stuck on Downloading New Files Disable any. Anyways I did so much troubleshoot with my internet router, turning off and on. Update Agent Stuck The updates are stuck, and this is why it shows. ![]() So last week I wanted to get on WZ and it didn’t let me.
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